Return & Exchange Policy

At [Store Name], we prioritize customer satisfaction and product quality. Therefore, we offer a clear and fair return and exchange policy:

🔄 Returns

Customers may request a return within [X] days of receipt, provided that:

* The product is in its original condition and unused.
* The original packaging is complete.
* The order number or purchase invoice is included.

❌ Returns are not accepted in the following cases:

* Underwear of all types (for hygiene reasons).
* Products that have been used or damaged due to misuse.
* Products containing personal or hygiene items that have been opened.

🔁 Exchanges

Customers may request an exchange within [X] days in the following cases:

* A manufacturing defect.
* The product received is different from the one ordered.
* The product is expired or has less than 3 months of shelf life remaining.

💰 Payment Processing

After receiving and inspecting the product, the order will be processed within [X to Y business days] according to the original payment method.